Do you have a minimum order value?
Yes, our minimum order value is £200. If you would like to hire under this value we can consider your booking if you can pick up and collect the items. Please contact us with your request.
Do you require a deposit?
Yes, we take a 50% non-refundable deposit to secure your chosen items for your date by bank transfer, cash or paypal.
How soon should I book?
As soon as you have a date booked. Our items are very popular and we can only set up or design one wedding per weekend so book early to avoid disappointment.
How long is the hire period?
It is usually between 1 and 3 days depending on the circumstances. In most cases, for a Saturday wedding, we deliver on the Friday and pick up on the Monday. This will depend on availability.
Do you offer a dirty return service?
Yes, we do. Please add an extra 20% charge on to any item that need washing. Please remember that our vintage china is very delicate and needs to be hand washed with extra care and not put through the dishwasher.
When do you require the balance payment?
The balance is due one month before your event.
Do you deliver?
Yes, delivery is free within a 30 mile radius from Alderley Edge, Cheshire. After that please add 50 pence per mile.
Can I collect the items in person?
Due to the delicate nature of many of our products we would prefer to deliver the items ourselves. However, it may be considered depending on what you are hiring.
What if an item is damaged or broken?
We do take an additional £100 damage deposit with the balance. This is fully refundable within 7 days of your event if nothing is broken or damaged. An idea of our replacement charges are as follows:
Other items on request
What condition are your items in?
We never use items with chips or cracks. We pride ourselves in providing beautiful pieces that we have carefully chosen over a period of time.
Can I buy any of your items?
We understand that your wedding is a very sentimental time and therefore we are prepared to sell some of our items for wedding keepsakes or thank you gifts. We can package and wrap them in papers, fabrics and ribbons to match your theme for a small fee.
Vintage China Hire • Decoration Hire • Candelabra Hire • Wedding Flowers • Venue Styling • Sweetie Tables • Venue Dressing
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